Welcome to Acholer Rong. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you place an order or contact us, we may collect the following information:

  • Full Name

  • Mobile Number

  • Delivery Address

  • Email Address (if provided)

  • Order Details

  • Communication history with our customer support

We may also collect basic technical information such as your IP address, browser type, device information, and website usage data to improve our services.

How We Use Your Information

Your information is used to:

  • Process and confirm your orders

  • Arrange product delivery

  • Contact you regarding your order

  • Respond to your inquiries and customer support requests

  • Improve our website and shopping experience

  • Prevent fraud and unauthorized activities

  • Comply with applicable legal requirements

Cash on Delivery

Acholer Rong currently operates using Cash on Delivery (COD). Customers are not required to make advance payments for regular orders. Payment is collected only upon successful delivery of the product.

Information Sharing

We respect your privacy and do not sell, rent, or trade your personal information.

Your information may be shared only with trusted third parties when necessary, including:

  • Courier and delivery partners for order fulfillment

  • Service providers that help operate our website

  • Government authorities if required by law

All third-party service providers are expected to protect your information appropriately.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance website performance.

You can disable cookies through your browser settings, although some website features may not function properly.

Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Update your contact details

  • Request deletion of your personal information where legally permitted

To make any such request, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of those external websites.

Changes to This Privacy Policy

Acholer Rong reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Acholer Rong

Address: Shewrapara, Mirpur-10, Dhaka, Bangladesh

Customer Support:

  • Phone: +880 1837-799467

  • WhatsApp: +880 1837-799467

  • Alternative Contact: +880 1787-403054

Email:

We appreciate your trust in Acholer Rong and are committed to protecting your privacy while providing a safe and enjoyable shopping experience.